1. Personal Data We Collect

When you place an order or interact with our site, we may collect the following information in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA):

• Identity & Contact Data: Name, shipping address, billing address, email address, and phone number (including WhatsApp contact).
• Transaction Data: Details about products purchased, order values, and selected payment methods.
• Technical Data: IP address, browser type, and usage data collected via basic standard cookies to optimize your browsing experience.

2. How We Use Your Data

We utilize your collected information purely to provide a seamless e-commerce experience, specifically for:

• Processing, fulfilling, and dispatching your perfume orders.
• Sending order confirmations, shipping updates, and delivery tracking information.
• Communicating directly with you regarding customer support requests via email or WhatsApp.

3. Data Sharing & Third-Party Service Providers

We do not sell, trade, or rent your personal information to outside parties. Your data is strictly shared only with trusted partners necessary to run our checkout operations:

• Payment Gateways: To securely process online banking and processing forms.
• Logistics & Couriers: Local Malaysian delivery and postal tracking services to ship physical parcels to your doorstep.

4. Security & Retention

We implement standard commercial security measures to maintain the safety of your personal data. Your order records are retained only as long as legally required for tax, bookkeeping, and consumer support purposes.

5. Your Rights

You have the right to request access to, correct, or ask for the deletion of the personal information we hold about you at any time. Please contact us via our official details listed below to submit a request.

6. Contact Us

For any privacy-related questions or data updates, connect with us at:

Email: aryae.scents@gmail.com